BOY DID THEY
NAME THAT COMPANY RIGHT!
Welcome to Clark
County PUD Information. We are here to tell you what a big bunch of crap the
Clark County PUD is pulling on it's customers in Clark Copunty and
Vancouver, Washington and the surrounding areas. Clark Public Utilities and
Clark County P.U.D. are thieves and they steal from their customers by
telling lies to them about programs they offer.
WELCOME TO OUR
CLARK COUNTY PUD
And How Are They Spending YOUR Money
Now? Advertising on HIGHLY
EXPENSIVE TV and radio shows just to tell you how
nice they are. Now isn't that special. Clark County
now spends HUGE HUGE $$$ to buy ads on programs like
the Seattle Seahawks Sunday Game broadcasts. And
what do they say on the ads??? Do they give energy
efficiency information? NO!!! They spend your money
on these ads just to tell you what a swell company
they are. They tell you how many miles of power
lines they have. They tell you how they are fast and
safe at repairing downed lines. They go on and on
with endless bullshit telling you what a great
company they are and how they are all about
"customer focus." Well, I think they would be a lot
better if they didn't "focus" (should be spelled
with a "uck" in place of the "oc") quite so much.
Do you own your own
business or work for a company who advertises? Then
maybe you know how expensive it is to advertise. The
Clark PU doesn't have to worry about anything
like that. They just take money out of your
electricity payments to pay for expensive ads. Then
they don't tell you anything useful or helpful ion
the ads. They just remind you that they are a real
nice company. So next time you write out your
$100.00 or $200.00 or $300.00 check to these
bastards who screwed so many of us on their hot
water heater program that a portion of that money
goes to HIGHLY EXPENSIVE TV & radio ads that tell
you what a nice company they are. None of the
ads tell how they cheat their customers out of
" Board Of Commissioners" as
they call themselves:
The Clark County PU is a bunch of
assholes. They steal money from their
customers under false pretenses. Then
they run and hide and try to pretend
like nothing ever happened. When you see
a Clark County PU employee it's
important to be as respectful as you
would with anyone else you might meet.
But when a Clark County PU tells you
something or makes an oral statement or
promise, it's time to . They are not accountable
and they don't care what they tell you.
They will say anything to get your money
and nothing they say can be taken for
the truth. If you do any negotiating
with them or discuss any terms, GET IT
IN WRITING! In my opinion, NOTHING they say can be
relied on! turn on the Bull
area resident Larry Baker Visit the Clark
County PUD website for current
information and more info on these
assholes (just an opinion).
Did you check out the money they make
and their benefits??? And that's what
YOU are paying these ASSHOLES for
working PART TIME!
Info about the Clark County PUD
Board of Commissioners
board of commissioners is elected by the
citizens of Clark County to set policy
for the utility. Their six-year terms
are staggered. Commissioners set
utility policy, approve annual
budgets, establish rates,
approve major purchases and
general manager to run the
utility. Board positions of
president, vice president and
secretary rotate every year.
You can reach the
commissioners by leaving a phone
message at (360)992-3378 or
sending an e-mail to the email
addresses listed above.
The way that Clark Public Utilities
has chosen to treat their customers stinks. About 18 years ago they talked us
into buying a water heater replacement program. They told us that for only about
$3.00 a month we could get a new water heater if our current one ever went bad.
I don't like extended warranties and told them that. They assured both me and my
wife that this was much better than extended warranty as this was not only a
"lifetime" repair or replacement guaranty but it was backed by "CLARK COUNTY
UTILITIES" and not some fly by night appliance or insurance company (that may
not have been their exact words but that was the EXACT implication). I remember
very distinctly that since I don't like extended warranties and also since our
water was almost BRAND NEW but my wife wanted the coverage because the Clark PU
kept reminding us that
this was a very low minimal amount of money for a lifetime of protection. (boy, did they name that company right!)
Clark Copunty PUblic
Utilities sold a bunch of us lifetime guaranties on water heaters.
Many of us had new
water heaters and did not need guaranties but they told us things
like: "That's why the rate is so cheap. You may not have problems in
the next few years but at some point you will. It's not "if" your
water will fail but "when" it will fail and when it does we'll fix
it or give you a brand new one. ( not an exact quote
but essentially what they told us when they talked us into buying
this worthless guaranty).
Then after paying this
monthly fee for about 18 years and now that our water heater is on
it's last legs and they know that any day they'll have to give us a
new one THEY END THE PROGRAM! HERE IS A COPY OF THE LETTER THEY SENT
Here is what the
had to say about the event:
Repair service backers angry
March 21, 2008
By COURTNEY SHERWOOD, Columbian Staff Writer
fighting for years to keep Clark Public Utilities’ guaranteed hot water
and appliance repair services alive, dozens of people across the county
say they feel betrayed by the utility’s decision Tuesday to end those
“It stuns me that there wasn’t
a public forum,” said Robert Freund, a Vancouver contractor. “It’s been
a great service all these years, and maybe we could have found a way to
keep it alive.”
Utility commissioners on
Tuesday voted 2-1 to discontinue ..................
CLICK HERE TO READ THE ENTIRE
This is what the
Public Utilities had to say on their website about this event:
News Release - March 18, 2008
For more information:
Mick Shutt, 360-992-3238
service to close
March 18, 2008
After a lengthy discussion
today, the Clark Public Utilities Board of Commissioners voted to
close the utility’s Appliance Repair Service after more than 50
years of operation. Once a popular service
with customers, the service has suffered ..................
CLICK HERE TO READ THE REST OF
STORY Please note that we have not received
anything from the Columbian Newspaper stating that they have taken sides
with Clark Public Utilities or us on this issue. The letter we are
posting was just their coverage of the event. We have posted it without
obtaining from the Columbian and will remove it if asked to do so. We
are not trying to steal anyone's copyrighted materials. Rather we are
trying to give Clark Citizens the truth about what is going on here.
Thanks to the Columbian Newspaper for the informative article and if
they choose to allow us to keep it posted here we appreciate that too.
COMMENT: Clark PU
(boy, did they name that company right!)
never sold us this marvelous plan as an insurance that was just meant to
bring us some months of coverage. It was sold to us under no uncertain
terms as a "lifetime guaranty" for our water heater. So we bought in to
the plan knowing full well that our water was brand new and that they
tend to last from 15 to 30 years (depending on who you ask) but knowing
that sometime down the line it would go bad. WE KNEW IT WAS NOT GOING TO
GO BAD THE FIRST 10 OR 15 YEARS. THEY NEVER GO BAD IN THE FIRST 10 OR 15
YEARS. But we paid every month anyway because we (mostly my wife) knew
at some time down the road that we would recover all or part of our
monthly investments. We were paying for a lifetime guaranty. We made
payments every 30 days for 18 years (approximately) knowing that it was
very likely that it would be during years 15 to 30 before we'd get any
return. So in year 18 (approximately) they tell us now that the odds are
in our favor that they don't want to cover the water heater any more.
Because they didn't make enough money on the 18 years of payments we've
If Costco or BEST BUY or Safeway
or Ron Tonkin Motors or some business like that pulled something
like this, everybody would just quit doing business with them.
The attorney General would prosecute them, the Better Business
Bureau would list their bad deeds and they would eventually go
broke. But the electric company doesn't have any competition.
You have to do business with them and they can do business as
they please. If you don't like it too bad. They know that they
are the only electric company in town and that's why they are so
arrogant. They get together on things like this and they vote.
They don't let the public know they are having the meetings and
they don't let the public have any say. And then they have the
arrogance to make statements like " .... we apologize for any
inconvenience this change may have caused you ... " as if losing
a whole bunch of money was an "inconvenience." I got news for
them. Losing a lot of money is not an "inconvenience." It's a
hardship. What planet could these arrogant people be living on.
I mean it's like a robber grabbing your purse on the street and
as he runs away he yells " " sorry for any inconvenience me
taking your money has caused you!
And to make things worse, I guess you could say to add insult
to injury they are now trying to refer to this program as if it
were a monthly protection plan like car insurance. They are
trying to infer that we had coverage during a specified time so
we did receive a value. Absolute BALONEY! That is a complete
misrepresentation of what we were offered when we signed up for
the program. We signed up for a lifetime program. It was
represented to us as more of a "life insurance" and that maybe
our water heater would last a long time and maybe it wouldn't
but at some point they'd give us a new one. What they did to us
would compare to buying life insurance for several years and
just when you were getting to a point where you may need it, the
company said "we are ending the program and we will not give you
any refunds and we are sorry for the inconvenience."
We're The Clark Public Utilities and we do what we want, when
we want. Nobody has any say and our motto is: "If you don't like
it buy your electricity somewhere else!"
WHY THEY THINK
WE CAN'T DO ANYTHING ABOUT THIS
runs the show
and so they can make the rules and change the rules as they go
along. They control everything and we cannot buy electricity
from anyone so we have no alternatives. (boy, did they name
that company right!)
WHY I KNOW
WE CAN DO SOMETHING ABOUT THIS
We have each other and the Internet. we can
communicate by email and we don't even have to hold big
meetings. If we can get enough of us together with a similar
mindset we can then go into action. Once we get enough people we
can start asking for everyone to submit ideas of the best
actions to take. Actions could be a class action lawsuit,
separate small claims court lawsuits. Contacting public
officials in mass, utilities commissioner etc. and asking for
attorneys help on contingency basis.
The bottom line is that we just need to get enough people
together and then decide on the best course of action based on
how many people we have and what resources we have available.
IF WHEN CLARK PU
(boy, did they name that company right!) WAS SELLING US THIS LIFETIME
GUARANTY THEY WOULD HAVE TOLD US "Well, let's see, you give us
about $3.00 a month for the next 18 years and we'll keep it and
invest it and earn interest on it and then we'll end the program
and tell you to take a hike ..... errr make that we'll thank you
for your participation and apologize for any inconvenience our
taking your money may have caused you" I'd have told them to
take a hike.
OK, what can we do to get our money back? Well,
we can all write the appropriate depts. and call our senators and I will be
listing some of that contact info on this website soon. But rather than
everyone flying off in different directions, I feel it might be best to
first unite and see how many people we can actually get together. Once we
have some numbers we can then decide on the best course of action. Options
Picketing the Clark PU .
(boy, did they name that company right!)
Contacting the Public
Contacting state or federal
Hiring a group attorney for a
class action lawsuit.
Going in mass and filing
individual small claims law suits.
Flooding their phone lines
with calls about how we feel they are treating customers.
Seeing that those responsible
for the recent decisions to close these programs and not let anyone
voice their opinions are fined or fired.
Obtain from Clark PU a list of all their
customers who were involved in this program.
(boy, did they name that company right!)
Obtain from Clark PU an actual accounting of
what happened to all the money.
(boy, did they name that company right!)
MORE .... I'm sure we can come
up with more ideas if we get enough people to put their heads together.
And there are unlimited additional
things we may be able to do if we can just get a few heads together, see how
many people were affected by this and exchanging options. We can begin by
exchanging ideas, maybe seeing what it takes to get a list of all the people
who were on this program so we can contact them all.
Do NOT send us donations! We have already received some
donations and several offers to donate. We are not an established
charity or non-profit organization and we have no ethical was to
accept any donations. We don not have a lot of expenses and we will
be looking for an attorney to handle this on a contingency basis sp
PLEASE DO NOT SEND ANY MONEY. It will just be more work and postage
returning your checks.